When the cmd window opens type sfc /scannow then press the enter key. When Command app appears right click on the app and select run as administrator. Have you run a system file check to ensure that all the OS system files are there?Ĭlick on Windows start button and type cmd in search box. If the laptop has a headphones socket, have you plugged in a set of headphones and checked if audio is there or not? To access Control panel (if Win 10) click on Windows start button -left side of Taskbar, type Control Panel in search box and then click on Control Panel app that appears. Quick access to Device Manager if you have Win 10 installed is to right click the Windows Start button, left side of Taskbar and click on the Device Manager linkĬhecked in Control Panel > Sound > Playback Tab set to "speakers", Communications Tab set to "do nothing" Just verifying that you've checked the following, just in case -)Ĭhecked in Device Manager that the sound controller is working OK (right click on sound controller entry > properties > general tab > device status box)
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